Privacy Policy

Introduction

The Charlotte NC Business Directory ("we", "us", or "our") operates the website at charlotte-north-carolina-directory.base44.app. This privacy policy explains how we collect, use, and protect information you provide when using our website and services.

Information We Collect

We collect information you provide directly to us, including when you submit a business listing, contact us through our form, or interact with our website. This may include your name, email address, phone number, business information, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

• Process and publish business directory listings
• Respond to inquiries and provide customer support
• Send notifications about listing submissions and payments
• Improve our website and services
• Comply with legal obligations

Business Listing Information

Business information submitted through our listing process, including business name, category, description, address, phone number, and website, may be displayed publicly in our directory. Contact information provided during the submission process (such as your personal email and phone number) is used for administrative purposes and is not published publicly.

Payment Information

We use Stripe as our payment processor for business listing fees. We do not store your credit card information. Payment processing is handled entirely by Stripe, which is PCI-DSS compliant. Please refer to Stripe's privacy policy for information on how they handle payment data.

Cookies and Analytics

We may use cookies and similar technologies to analyze website traffic, understand how visitors use our site, and improve our services. We do not use cookies to collect personally identifiable information.

Third-Party Services

We use third-party services including payment processing (Stripe), analytics, and hosting. These services have their own privacy policies governing how they handle your information.

Data Retention

We retain business listing information for as long as the listing is active in our directory. Personal information provided during the submission process is retained for administrative purposes and may be deleted upon request.

Your Rights

You may request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us through our contact page.

Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on this page with a revised "last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us through our contact page.